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Initial Disclosure Document
The Financial Services Authority (FSA)
The FSA is the independent Authority that regulates financial services.
It requires us to give you this document. Use this information to decide if our
services are right for you.
What products and service do we provide?
We offer products from a limited number of insurers. The insurance products we offer are listed below:
- Extended warranties
- Guaranteed Asset Protection (GAP / VRI)
- Payment Protector
Our Services
We will advise and make a recommendation for you after we have assessed your needs. We may ask some
questions to narrow down the selection of products that we will provide details on.
You will then need to make your own choice about how to proceed.
You do not have to pay a fee for our services.
Who regulates us?
We are authorised and regulated by the Financial Services Authority.
Our permitted business is arranging general insurance contracts.
Our FSA Register number is 312756
You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by
contacting the
FSA on 0800 606 1234
What to do if you have a complaint
If you wish to register a complaint with regard to the selling or advising of our Insurance products,
The complaint procedure is detailed below.
Please contact us:
- IN WRITING: The FSA Insurance complaints team, Riverside Motors (Doncaster) Ltd Riverside House, Wheatley Hall Road, Doncaster, DN2 4NL
- BY PHONE: 01302 327108
If you cannot settle your complaint with us you may refer it to the Financial Ombudsman service.
- IN WRITING: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh wall, London, E14 9SR.
- BY PHONE: 0845 0801800
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